Coaching Clients Claim 500-600% Return on Investment
A 2001 study on the impact of executive coaching by Manchester Inc. concluded the average ROI on coaching was 5.7 times the investment made. That factor alone could result in over $100,000 according to 200+ executives who estimated the monetary value of coaching to their business.
Key business improvements attributed to coaching include:
- Productivity (reported by 53% of executives)
- Quality improvements (48%)
- Organizational strength (48%)
- Customer service (39%)
- Reduced customer complaints (34%)
- Retaining executives who received coaching (32%)
- Cost reductions (23%)
It doesn't end there. Executives also reported more intangible improvements in:
- Working relationships with direct reports (reported by 77% of executives)
- Working relationships with immediate supervisors (71%)
- Teamwork (67%)
- Working relationships with peers (63%)
- Job satisfaction (61%)
- Conflict reduction (52%)
- Organizational commitment (44%)
- Working relationships with clients (37%)
The bottom line profitability as a result of coaching was reported at 22%.
Similar ROI studies have been published by the International Coaching Federation and Metrix Global. The bottom line is clear - Coaching is one of the best investments a company can make in key people. Are you ready to achieve these results?
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